Grace Farms Foundation
  • New Canaan, CT, USA
  • Full Time

Health, Dental, and Vision Insurance, flexible spending account, paid vacation, paid holidays, paid sick leave, PTO, life insurance, short term disability


Position Overview:

Grace Farms Foundation's interdisciplinary humanitarian mission is to pursue peace through five initiatives ' nature, arts, justice, community, and faith ' and Grace Farms, a SANAA-designed site for convening people across sectors. Our stake in the ground is to end modern slavery and gender-based violence, and create more grace and peace in our local and global communities. As a part of this work, Grace Farms recently launched Design for Freedom, a new movement to eradicate forced labor in the building materials supply chain.

The Foundation carries out its work through the publicly available facilities and integrated programs of Grace Farms, an 80-acre property owned and operated by the Foundation. Grace Farms was established as an essential platform for the Foundation, serving as a welcoming place where individuals, not-for-profit organizations, and government entities come together to collaborate for the common good.

Learn more about our internationally-acclaimed architecture, news about our humanitarian work, and Grace Farms' leadership.


The Role


In the newly created role of Membership Coordinator, you have the opportunity to launch our new Grace Farms membership program and develop meaningful community through membership. Through the proactive leadership of the Membership Coordinator, people will connect with Grace Farms Foundation's humanitarian mission in profound ways.

Reporting to the Strategic Partnerships Director, you will seek to support and grow the membership community of Grace Farms Foundation through an emphasis on relationship-building, facilitate member events and programming, and efficiently and effectively answer membership questions, including membership status, renewal, logistics, payment, and access.

A successful candidate will help implement and activate a vision for this new program with smooth operational coordination among departments, and facilitate a sense of discovery and connection for our membership and volunteer community. She/he will communicate professionally with a passion for diversity, equity, and inclusion, and a fluency in conveying our mission.

Your Day-to-Day

Membership

  • Be a part of the ongoing development and implementation of our new membership program, ensuring consistent alignment with institutional objectives.
  • Cultivate and deepen relationships with members, with an eye towards diversity, equity and inclusion, by creating authentic personal interactions, expanding member knowledge and interest in the organization, and resolving questions. Focus on interacting at Grace Farms with members, as the key point of welcome and hospitality.
  • Serve as central point of contact for members, orient new members, and coordinate member service programs.
  • Communicate membership value and benefits to current and prospective members and assist them in determining the membership level most appropriate for their interests.
  • Ensure that data about our members is accurate and regularly updated in the central Salesforce Customer Relationship Management (CRM) database.
  • Process membership applications and enter contact, payment, and other information in Salesforce CRM as needed
  • Key internal staff point-person for all member events, ensuring that all points of coordination are defined in advance and delivered upon among multiple departments
  • Manage new member and renewal appeals and invoicing.
  • Respond to general inquiries.
  • Assist in developing and maintaining relationships with sponsors of members programming and events.
  • Actively participate in crafting an ongoing membership development strategy, including networking with peers at other non-profits to identify best practices and engage in program planning with GFF leaders.
  • Work collaboratively with Marketing & Communications team on a daily basis to plan and implement membership promotions and communications strategies to engage current members.
  • Work closely with Visitor Services to ensure proper procedures are in place for on-site sales and front-line staff is aware of member programs and communications.
  • Engage staff in member recruitment and retention.
  • Develop and maintain all office/electronic files and systems associated with membership.
  • Monitor and report on key metrics related to membership and generate reports to inform member engagement strategy.

Your Skills or Qualifications

  • Bachelor's Degree required.
  • Minimum 3 years of related work experience in member management, volunteer management, development, fundraising, corporate responsibility, or marketing in the nonprofit, for-profit or social entrepreneurship sectors is preferred.
  • Highly organized with strong attention to detail and excellent project management skills. Plans, organizes and schedules in an efficient, productive manner. Anticipates contingencies and has ability to prioritize key tasks when faced with limited time and/or resources.
  • Possesses superior communication and interpersonal skills. Is cool under pressure; can be counted on to hold things together during stressful situations; is not knocked off balance by the unexpected; is a settling influence during moments of tension, and has a hearty sense of humor. Embodies the values of grace & peace and exhibits kindness in all interactions
  • Ability to work in a collegial, collaborative environment and to develop the necessary trust and credibility to work with a broad range of stakeholders.
  • Proven track record of outstanding leadership skills.
  • This position will work on site in New Canaan Tuesday-Saturday. Must have flexible schedule, as well as the willingness and ability to work nights and weekends as needed.
  • Proficiency in Office Suite (Word, Excel, Power point) and membership/development databases are required. Experience with Salesforce systems preferred.
  • Ability to handle multiple tasks, projects and priorities effectively and professionally.
  • Ability to lift up to 25 lbs, bend, climb stairs, and stand for an extended period of time.

Grace Farms Foundation is an Equal Opportunity Employer

Grace Farms Foundation
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